Giftex's team of highly trained staff will help you through the entire acquiring process, from the time of payment to the delivery of your property anywhere in the world.

Statements and Invoices

Within 3 business days of the auction concluding, our post-sale service team will send you an invoice and shipping details. The final price on the invoice includes the hammer price, the buyer's premium and local taxes. The shipping charges incurred by Giftex are charged based on individual shipments and will be shared with clients separately. You can pay this within 7 business days of receiving the invoice. Once this payment is received in full, we will ship your property within 7 business days. 

Payments

You can pay for your property by sending payment to Giftex via any major debit and credit card, cheque, demand drafts or NEFT/RTGS transfer. For transactions larger than 10 lakhs, NEFT/RTGS transfer is the preferred payment method. 

For international shipments, we accept payment via cheques, demand drafts, or NEFT/RTGS transfer.

Giftex will not accept third-party payments from an organisation or individual who is not the winning bidder.

 Delivery

The in-house logistics team at Giftex takes care of arranging the packaging, shipping, and safe delivery of your property to your doorstep. The estimated time for standard delivery is 2 business days within Mumbai, 7-10 business days for pan-India, and 10-15 business days internationally. The abovementioned timelines can differ depending on individual circumstances. Delivery within Mumbai is free of cost. 

Shipping and delivery policies may differ from one location to another in international shipments due to customs and export regulations. 

Please note: 

For items registered under the Antiquities and Art Treasures Act, of 1972, delivery and transportation will be done after the transfer of ownership. 

In the case of vintage cars, delivery is dependent upon the registration of new ownership at the Regional Transport Office (RTO).